INTHEBLACK

Online sales

Customer experience optimisation: 4 ways to get to “pay”

There are few things more disheartening as almost closing a sale. Here are four tips on how to stop customers dropping their cart and doing a runner at the online check-out.

June 15, 2021 12:00 pm·

Online reviews

Bouncing back from Negative Online reviews

Negative online reviews can deal a costly blow to the reputation of your business. What is the best course of action to take when you do get a poor review?

March 22, 2021 1:59 pm·

Digital transformation

Why analogue interactions and digital tools work better together

Even as we excitedly embrace the world-changing digital tools at our fingertips, we have come to realise that technology alone cannot satisfy our deeply human emotional, social and creative needs.

February 1, 2021 4:26 pm·

FCPAs share their digital transformation journeys

Digital transformation: Top tips from finance professionals

If you want to put technology to better use in your work life, these early adopters have practical tips for…

October 27, 2020 2:52 pm·

Accountancy is being digitally transformed

4 lessons from experts on digital transformation

Many small businesses feel intimidated by the idea of digital transformation, but the process need not be painful or expensive,…

October 21, 2020 5:37 pm·

tips for selling online

Build your business: 4 tips for selling online

In the economy of the future, a strong online sales presence will be vital. You don’t need to be Jeff…

July 12, 2020 3:37 pm·

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