Negative online reviews can deal a costly blow to the reputation of your business. What is the best course of action to take when you do get a poor review?
“Many first-time directors find it difficult to let go of their manager mindset and transition to being hands-off strategy setters,” she says. “Plus, directors also need to know a lot about corporate governance.”
Ecommerce had a shutdown-propelled rocket put underneath it in 2020. With many consumers starting to feel more optimistic, it can be assumed ecommerce retailers can look forward to another big year.
Even as we excitedly embrace the world-changing digital tools at our fingertips, we have come to realise that technology alone cannot satisfy our deeply human emotional, social and creative needs.